In this course, you will learn to perform Communication Manager (CM) administration tasks. You will cover basic features and functions, creating a dial plan, setting up class of service (COS) and class of restrictions (COR), administering endpoints, performing system maintenance, and generating system reports. This course addresses CM release R5.2x through R6.3.
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Avaya Aura® Communication Manager Administration
5 Day | Instructor Led
Ideal Candidates for Avaya Aura® Communication Manager Administration Class
Avaya employees, partners, and customers responsible for software configuration of the Avaya Communication Manager
Avaya Aura® Communication Manager Administration Prerequisites
Avaya Aura Communication Manager Fundamentals
What You'll Get in Avaya Aura® Communication Manager Administration
What You'll Learn in Avaya Aura® Communication Manager Administration
Avaya configuration and solutions with Avaya AuraHardware componentsSystem duplication and backup optionsTypes of telephonesImportant boards and media modulesUse Avaya Site Administration to manage:Dial plan and feature access codesAnalog and digital stationsIP stationsCall park, bridged call appearance, and other basic featuresCOS and CORAbbreviated dialingCall forwardingCall coverageNo Certification Test Available For This Course
No Certification Test Available For This Course
Avaya Aura® Communication Manager Administration Outline
1. Communication Manager System
- Communication Manager (CM)
- Hardware
- Duplication and survivability
- Interfaces
for administration
- System Management Interface (SMI)
- License settings in the lab
2. Administration of CM
- System Access Terminal (SAT) command structure
- Determine CM software release
- Capacity limits of license
3. Managing Endpoints
- Endpoints
- Adding digital and analog endpoints
- Adding IP endpoints (H.323 and SIP)
4. Basic Features
- Feature Access Code (FAC) list
- Terminal Translation Initialization (TTI)
- Class of Service (COS)
- Console permissions
- Class of Restriction (COR)
5. Enhanced Features
- Call park
- Station Lock
6. Group Features
- Call Pickup
7. Maintenance/Security
- Alarms and errors
- Reset Levels
- Maintenance commands
- Security
8. System Status and Reports
- Real-time monitoring
- Reports
9. System and Session Manager Configuration for SIP Clients
Testimonials
This course is definitely an eye opener. With how much social media has taken over, it is important to be fully aware of the capabilities along with all the risks it brings. It is important to get this course because social media is the new norm.
The Social Media and Security Training course offered by UKI is a great and beneficial course combining technical training to fully understand TCP IP networking, DNS, and the harms of malware and cross-site scripting; as well as practical training that allowed attendees to play with open source social intelligence gathering solutions. This is the perfect class for those involved in IT security and interested in social media and identity theft.
Top Related Courses
In this course, you will acquire the skills needed to customize and administer the implementation and support of Avaya Aura Messaging (AAM). The course provides you with the opportunity to practice configuring Avaya Aura Messaging.
This course combines the Avaya Aura Communication Manager Administration and the Avaya Aura Call Center Elite Implementation and Configuration courses. It is offered as a condensed, five-day fast track version of those two courses.
This course is a fast-paced, extensive combination of the Avaya Aura Communication Manager Administration and the Avaya Aura Communication Manager Maintenance and Troubleshooting courses. It is offered as a condensed, five-day fast track version of those two courses.
Vendor Details
Avaya
UKI provides the broadest curriculum of Avaya technical training available. Ultimate Knowledge Institute's intensive Avaya training is provided by highly skilled and experienced instructors enabling you to become an expert on Avaya unified communications, including Communication Manager, Communication Server 1000 (CS 1000), IP Office, and Session and System Manager, as well as Avaya Contact Center, Messaging, and networking solutions. We provide the convenient training options that enable you to gain the skills you need to successfully implement and manage Avaya products.
A. Erlich
RITSC, N6CI just wanted to say your presentation on Social Media Technology and Security was the finest I have ever attended.