In this comprehensive course, Ultimate Knowledge in partnership with Bay-O-Wolf Corporation you will prepare for the ITIL® v3 Foundation Certificate in IT Service Management. You will learn the fundamentals of IT Service Management from experienced instructors. This course includes handouts and references useful after the class, as well as practices sessions, quizzes, exam strategies, and test taking tips.
ITIL® (IT Infrastructure Library) Foundation Course 2011
3 Day | Instructor Led
Ideal Candidates for ITIL® Foundation Class
ITIL® (IT Infrastructure Library) Foundation Course 2011 Prerequisites
Familiarity with IT terminology and IT-related work experience are recommended.
What You'll Get in ITIL® (IT Infrastructure Library) Foundation Course 2011
Industry Expert Instructor
ITIL® approved courseware
UKI student workbook
Expert Level Instruction
Daily Homework Questions (Over 300 Questions)
Daily Quiz Questions (Over 300 Questions)
Handy Reference Charts and Tables
Flash Cards
Course Related Readings (Reinforcement)
Daily Exercises to Reinforce Memory Recall - Cognitive Core
What You'll Learn in ITIL® (IT Infrastructure Library) Foundation Course 2011
ITIL® v3 covers five core disciplines:
Service Strategy
Service Design
Service Transition
Service Operations
Continual Service Improvement
ITIL® (IT Infrastructure Library) Foundation Course 2011 Certification
The ITIL® Foundation certification training program provides IT professionals and managers with the essential skills needed to deliver customer-centric, cost-justified, and business-driven IT services. Our ITIL® Foundation Certification Boot Camp helps IT leaders understand ITIL® terminology, processes, and innovations that can change the way they do business.
ITIL® Foundation Outline
Testimonials
This course is definitely an eye opener. With how much social media has taken over, it is important to be fully aware of the capabilities along with all the risks it brings. It is important to get this course because social media is the new norm.
The Social Media and Security Training course offered by UKI is a great and beneficial course combining technical training to fully understand TCP IP networking, DNS, and the harms of malware and cross-site scripting; as well as practical training that allowed attendees to play with open source social intelligence gathering solutions. This is the perfect class for those involved in IT security and interested in social media and identity theft.
Top Related Courses
In this course, students will learn the full range of skills required to plan and implement projects. The project initiation and planning process will be covered in-depth, ending with the creation of a project schedule. Students will also acquire the knowledge to manage business concerns such as cost and risk by learning best practices for managing people and resources. Additionally, students will gain the knowledge needed to know how to manage change and the steps necessary in closing a project.
In this course, students will learn the full range of skills required to plan and implement projects. The project initiation and planning process will be covered in-depth, ending with the creation of a project schedule. Students will also acquire the knowledge to manage business concerns such as cost and risk by learning best practices for managing people and resources. Additionally, students will gain the knowledge needed to know how to manage change and the steps necessary in closing a project.
In this course, you'll gain the essential preparation needed to pass the PMP and CAPM exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge—Sixth Edition (PMBOK® Guide) and other sources, this course includes a wide variety of learning tools and study aids, all using PMI® terminology.
In this course, you'll gain the essential preparation needed to pass the PMP and CAPM exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge—Sixth Edition (PMBOK® Guide) and other sources, this course includes a wide variety of learning tools and study aids, all using PMI® terminology.
Vendor Details
ITIL®
ITIL® is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organizational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance.
Ultimate Knowledge in partnership with Bay-O-Wolf Corporation offers the best ITIL® training and certification solution available. We train and certify thousands ITIL® industry specialists each year and our clients include the Department of Defense, Federal Agencies, DOD Contracting Partners, and Fortune 500 companies. Our Expert ITIL® certified instructors use our patented Learn>Test>Certify™ methodology coupled with our proprietary Ultimate CMF™(Certification Management Framework). The CMF provides one portal for the organization’s Workforce Manager to track and update information about their entire workforce and it provides one location for the individual to track all of their professional training and certification. Ultimate Knowledge’s ITIL® training solution ensures training and certification success for you or your entire team maximizing your return on training investment.
A. Erlich
RITSC, N6CI just wanted to say your presentation on Social Media Technology and Security was the finest I have ever attended.